Design of everyday things - Donald Norman

This book explores how design can improve usability of everyday products. Some products frustrate their users, and often they think that the inability to perform a task is a personal failure. However, Donald A. Norman points out that the difficulty in handling some products or understanding their operation is not caused by the inability of the user, but by a failure in product design. The author makes it clear that design is not only making aesthetically pleasing products, but an intricate network of principles and requirements by both the user and the producer.

Throughout the chapters, Donald A. Norman gives examples of appropriate and inappropriate products, and show how technology can compromise ease of use. It is a pleasant and entertaining reading, which contains essential information for designers or professionals involved in production processes.

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P&D Design 2012 >